Terms of service
Last updated: October 1, 2026
Welcome to GoTrendy.lb. These Terms of Service govern your use of gotrendylb.com and purchases from our store. By using our website or placing an order, you agree to these terms, subject to applicable law.
Products and Availability
We make reasonable efforts to display accurate product descriptions, images, prices, and availability. Product colors may appear slightly different depending on your screen settings. If we discover an error affecting your order, we will contact you to explain the issue and available options. We will not substitute a product or charge a higher price without your agreement.
Orders
Please provide accurate contact information and a complete delivery address when placing an order.
An automated order acknowledgement confirms that we have received your order. Acceptance is subject to product availability and our confirmation that the order can be fulfilled.
We may decline or cancel an order where a product is unavailable, a material pricing error has occurred, delivery cannot be arranged, or fraudulent activity is reasonably suspected.
If we cancel your order, we will notify you and refund any payment received for the cancelled items and any associated delivery charges.
Prices and Payment
Prices are displayed in USD, unless otherwise stated. Applicable delivery charges and any additional charges will be shown before you complete your order.
Prices and promotions may change for future purchases. These changes do not alter the agreed price of an accepted order.
Available payment methods are displayed at checkout. For cash-on-delivery orders, payment is due when the order is delivered. For other payment methods, follow the instructions provided at checkout.
Delivery
We deliver within Lebanon, subject to delivery coverage and product availability.
Delivery fees, estimated delivery times, and other conditions are described in our Shipping Policy. Delivery estimates may be affected by circumstances beyond our reasonable control.
If your order is delayed or a delivery issue occurs, contact us so we can assist you.
Cancellations, Returns, and Refunds
To request an order cancellation or change, contact us as soon as possible. Whether a change can be made depends on the stage of order processing and dispatch.
Returns, exchanges, and refunds are handled according to our Returns and Refunds Policy, subject to your rights under applicable law.
If you receive an incorrect, damaged, or defective item, please contact us promptly with your order details and, where possible, photographs of the issue.
Product Use
Please use products for their intended purpose and follow any instructions or safety guidance provided. Product descriptions do not replace the manufacturer’s instructions. Contact us before use if you need clarification about a product.
Website Use
You must not use our website for unlawful or fraudulent purposes, interfere with its operation, attempt unauthorized access, or infringe the rights of others.
Intellectual Property
Content on our website, including logos, text, photographs, and graphics, belongs to GoTrendy.lb or its respective owners.
Except as permitted by law or with the relevant owner’s permission, you may not reproduce, distribute, or commercially use this content.
Privacy
Our collection and handling of personal information are described in our Privacy Policy.
Limitation of Liability
To the extent permitted by applicable law, GoTrendy.lb will not be liable for indirect, incidental, or consequential losses arising from use of our website or products. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limits your mandatory consumer rights, including rights relating to defective or incorrectly supplied products.
Governing Law
These terms are governed by the laws of Lebanon, subject to any mandatory protections that apply to you. If a dispute arises, please contact us so we can try to resolve it. This does not restrict your right to seek other remedies available under applicable law.